We are committed to protecting your personal data. This policy explains what we collect, why we collect it, and how you can exercise your rights.
Last Updated: January 15, 2026
Throughout this Privacy Policy, the following terms carry the meanings described below:
uno198 acts as the Data Controller for all personal data collected through our platform. We are responsible for ensuring that personal data is processed lawfully, fairly, and transparently in accordance with applicable international data protection standards and Indonesian privacy regulations.
If you have any questions about how your data is handled, you may contact our Data Protection Officer (DPO) directly. Contact details are provided in Section 14 of this policy.
When you register for and use the uno198 platform, we may ask you to provide the following personal data:
When you access our platform, we automatically collect the following technical data:
We may receive personal data about you from third parties in limited circumstances, such as:
uno198 adheres to the principle of data minimisation. We collect only the personal data that is strictly necessary to provide our services, comply with legal obligations, and protect platform integrity. We do not collect excessive or irrelevant data.
uno198 processes your personal data on one or more of the following legal grounds:
| Legal Basis | Examples of Processing Activities |
|---|---|
| Contractual Necessity | Creating your account, processing deposits and withdrawals, settling bets, providing customer support |
| Legal Obligation | KYC identity verification, AML screening, age verification, regulatory reporting, tax compliance |
| Legitimate Interests | Fraud detection, platform security, responsible gambling monitoring, product improvement |
| Consent | Marketing communications, optional profiling for personalized offers, non-essential cookies |
uno198 uses the personal data we collect for the following purposes:
We use your data to create and maintain your account, verify your identity and age eligibility, process financial transactions through your linked Indonesian bank accounts and e-wallets, settle bets and games, deliver customer support, and communicate essential service updates. Without this processing, we cannot provide the uno198 platform to you.
Indonesian and international regulations require us to collect and retain certain personal data for purposes including identity verification, anti-money laundering (AML) checks, fraud prevention, and cooperation with law enforcement authorities where legally required. Compliance processing is mandatory and cannot be opted out of while you hold an active account.
We monitor account activity to identify patterns that may indicate problem gambling. This includes tracking session length, betting frequency, deposit-to-wagering ratios, and responses to responsible gaming tool prompts. This processing is performed in your interest and helps us trigger proactive outreach, apply voluntary limits, or recommend self-exclusion where appropriate.
We analyse transaction patterns, login behaviour, and device data to detect and prevent unauthorised account access, bonus abuse, multi-accounting, payment fraud, money laundering, and other prohibited activities described in our Terms and Conditions.
Aggregated, anonymised or pseudonymised data is used to understand how users interact with our platform, identify areas for improvement, test new features, and optimise the user experience. This analytics processing does not identify you individually.
With your consent, we may use your data to send promotional offers, event notifications, bonus announcements, and personalised recommendations by email, SMS, or in-platform notification. You may withdraw consent and opt out of marketing communications at any time by updating your account preferences or contacting support.
uno198 does not sell your personal data to third parties. We share data only in the limited circumstances set out below:
We engage carefully vetted third-party service providers who process data on our behalf under strict contractual confidentiality obligations. These include payment processors (including Indonesian banking partners BCA, BRI, BNI, Bank Mandiri, and e-wallet providers OVO, DANA, GoPay, ShopeePay), identity verification and KYC providers, fraud detection and AML screening services, cloud hosting and infrastructure providers, customer support software providers, and analytics and security monitoring tools.
We may disclose personal data to regulatory authorities, law enforcement agencies, courts, or government bodies when required to do so by applicable law, court order, or regulatory requirement. We will, where legally permitted, notify you of any such disclosure.
In the event of a merger, acquisition, or sale of all or part of our business, personal data held by uno198 may be transferred to the acquiring entity as part of the transaction. We will notify you of any such transfer and ensure that the recipient provides equivalent data protection standards.
uno198 does not sell, rent, or trade your personal data with advertisers, data brokers, or any other commercial third parties for their own marketing purposes. Your data is used solely to operate our platform and fulfil the purposes described in this policy.
We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years | Legal obligation / contract |
| KYC identity documents | Duration of account + 7 years | AML regulations |
| Financial transaction records | Duration of account + 7 years | AML / financial reporting |
| Betting and gaming history | Duration of account + 5 years | Legal obligation / disputes |
| Customer support correspondence | 3 years after last interaction | Legitimate interests |
| Marketing preferences and consents | Until consent withdrawn | Consent |
| Technical logs and access data | 12 months | Security / legitimate interests |
After the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to you.
uno198 employs a layered security architecture to protect your personal data from unauthorised access, disclosure, alteration, and destruction. Our technical and organisational security measures include:
Despite these measures, no online platform can guarantee absolute security. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify you and the relevant authorities in accordance with our legal obligations.
Cookies are small text files placed on your device when you visit our platform. They help us recognise your browser, remember your preferences, maintain session security, and understand how you interact with our website.
You may adjust your cookie preferences at any time through your browser settings. Please note that disabling essential cookies may prevent certain features of the uno198 platform from functioning correctly. For analytics and marketing cookies, your consent can be withdrawn by updating your account preferences or adjusting your browser settings.
As a user of uno198 and a resident of Indonesia, you have the following rights with respect to your personal data:
You have the right to know what data we hold about you, correct inaccurate data, request deletion under certain circumstances, restrict or object to processing, receive your data in a portable format, and withdraw consent at any time.
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond within 30 days. In some cases, we may need to verify your identity before processing your request.
uno198 operates internationally, and your personal data may be stored or processed on servers located outside Indonesia. Where we transfer data internationally, we ensure that appropriate safeguards are in place to provide equivalent protection to that required under Indonesian law. These safeguards include contractual clauses that bind recipient organisations to data protection standards comparable to those we apply ourselves, as well as transfers only to jurisdictions that maintain adequate data protection frameworks.
By creating an account and using uno198, you acknowledge and consent to the transfer of your personal data to countries outside Indonesia for the purposes described in this policy.
uno198 is strictly prohibited from being used by anyone under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age. Age verification is mandatory during the registration and KYC process, and we employ technical and procedural controls to enforce this requirement.
If we become aware that personal data has been collected from a person under 21 without appropriate consent, we will delete that data immediately, suspend the associated account, and return any deposited funds. If you believe a minor has registered on our platform, please notify us immediately at [email protected].
uno198 enforces a strict 21+ age requirement in compliance with applicable regulations. All users must submit valid government-issued Indonesian identification during the KYC process. Accounts suspected of being held by underage individuals will be suspended immediately pending investigation.
uno198 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where the changes are significant, notify you by email or via an in-platform notification. Your continued use of the uno198 platform after the publication of changes constitutes your acceptance of the updated policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Archived versions of previous policies are available upon request from our Data Protection Officer.
If you have any questions, concerns, or complaints about this Privacy Policy or our data processing practices, please contact us through the following channels:
If you are not satisfied with our response to a complaint, you have the right to escalate your concern to the relevant data protection authority or regulatory body in your jurisdiction. We will cooperate fully with any such authority in the resolution of complaints.
By registering an account and using the uno198 platform, you confirm that you have read, understood, and agree to the terms of this Privacy Policy. You also confirm that you are at least 21 years of age and a resident of Indonesia. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.
Six core commitments that define how uno198 handles your personal information.
All data in transit is protected by bank-grade SSL/TLS encryption. Sensitive fields are encrypted at rest so your information is never exposed.
We never sell, rent, or trade your personal data to advertisers or data brokers. Your information is used exclusively to operate and improve uno198.
Access, correct, delete, or export your data at any time. Withdraw marketing consent instantly and update your privacy preferences through your account settings.
We collect only what we need. Every data point has a specific, documented purpose — nothing excessive, nothing irrelevant.
Our Data Protection Officer oversees all privacy practices and is directly reachable at [email protected] for questions, requests, and complaints.
We set and publish clear retention periods for every data category. When the period expires, data is securely deleted or anonymised — no indefinite storage.
Our support team and Data Protection Officer are available around the clock to address any concerns about how uno198 handles your personal data.
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